Start with the question you have
Clear answers before the crew arrives.
Use this page to understand estimates, scheduling, access, window cleaning, gutters, pressure washing, screens, awnings, recurring care, and holiday lighting. The exact recommendation still depends on the property and the condition of the surfaces.
For legal terms, payment policies, cancellation details, and customer responsibilities, read the current Terms of Use. Keeping those policies separate makes this page easier to scan and prevents old pricing or scheduling language from being mistaken for a current estimate.
01 · Helpful details
Booking and estimates
How do I get a free estimate?
Choose Book Online, use the estimate form below, or call (832) 713-3545. Tell us which service you need and anything unusual about access, buildup, damage, or timing so the estimate can match the property.
How soon can TruShine schedule my service?
Availability changes with the season, weather, crew routes, and the service requested. The team will confirm the next suitable appointment after reviewing your address and scope instead of promising a time before those details are known.
Do I need to be home during the appointment?
Interior work requires arranged access. Some exterior-only services can be completed without you at home when the crew has safe access to the work area, gates, water or power when required, and any other details confirmed before the visit.
Does TruShine serve homes and commercial properties?
Yes. TruShine works with homeowners, storefronts, offices, and managed properties across Greater Houston. The estimate accounts for property type, access, operating hours, and the service required.
What affects the price of a cleaning service?
Pricing depends on the service, property size, quantity and type of surfaces, height, access, buildup, condition, and any optional work included. A property-specific estimate is the clearest way to compare the right scope instead of relying on a generic starting number.
02 · Helpful details
Window cleaning and recurring care
Does TruShine clean both interior and exterior windows?
Yes. You can request interior cleaning, exterior cleaning, or both. Confirm the panes, frames, sills, tracks, and screens you want included so the estimate and appointment are built around the same scope.
What is included in window cleaning?
The visit begins with the glass and can include frames, sills, tracks, and screen handling when those items are part of the approved estimate. Review the complete Houston window-cleaning service before booking.
How often should windows be professionally cleaned?
The right schedule depends on weather exposure, trees, sprinkler spray, pets, children, storefront traffic, and the way the property is used. Some customers book one-time service; others use the TruShine Care Plan to keep interior windows, exterior windows, or gutters on a recurring schedule.
What if my windows have hard-water spots?
Mineral spots and sprinkler overspray may need more than standard window cleaning. Mention them during the estimate so TruShine can review the glass and recommend the correct scope. You can also read about hard-water stains on Houston windows.
What does the 48-hour streak-free guarantee cover?
If you notice a streak or smudge on glass TruShine cleaned, contact the team within 48 hours so the affected window can be reviewed and corrected. The guarantee addresses the finished cleaning result; it is not a promise that Houston will stay rain-free.
Are TruShine's cleaning products safe around homes and businesses?
The team selects professional cleaning methods for the surface and work area. Tell TruShine about delicate materials, pets, landscaping, furnishings, or other concerns before service so the crew can plan the visit appropriately.
Can TruShine clean post-construction windows?
Post-construction glass can involve stickers, paint, concrete, sealant, and other debris that require a condition review before work begins. Share photos and project details during the estimate so the team can confirm whether the glass and requested cleanup are a suitable fit.
03 · Helpful details
Gutters, screens, washing, and seasonal services
What gutter services does TruShine provide?
TruShine offers gutter cleaning, repair, installation, and gutter-guard options. Start with the Houston gutter services guide to compare overflow, leaks, sagging, worn sections, and recurring debris before choosing a service.
Can a clogged gutter look like a repair problem?
Yes. Packed debris, blocked outlets, and clogged elbows can cause overflow at seams and corners that looks like a leak. Cleaning and checking the water path should usually happen before deciding whether the gutter needs repair or replacement.
What surfaces can be pressure washed?
Concrete, walkways, patios, siding, storefront areas, and other exterior surfaces may be candidates depending on their material and condition. The pressure-washing page explains how TruShine matches the method to the surface.
Can TruShine clean awnings?
Yes, when the awning material, age, condition, stains, access, and nearby surfaces make the project a suitable fit. Review awning cleaning in Houston and share photos before the estimate.
Can window-screen repair be combined with window cleaning?
Yes. Torn mesh, loose spline, bent frames, and missing screens can be reviewed alongside the window-cleaning scope. Visit the window-screen repair page for repair and replacement details.
Does TruShine install holiday lights?
Yes. TruShine offers residential roofline lighting and quotes single-story storefronts case by case. See the Houston holiday-light installation guide for service choices, seasonal dates, pricing structure, takedown, and storage details.
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